Privacy Policy

Introduction

Island Salt Room ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect the following personal information when you book a session, make a purchase, or contact us:

• Contact information: name, email address, and phone number
• Payment information: processed securely through Square — we do not store your credit card details
• Booking details: session preferences, dates, and group size
• Communications: messages you send through our contact form or email

How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings
• Send transactional emails such as booking confirmations and reminders
• Process payments and fulfill orders for retail products
• Respond to your inquiries and provide customer support
• Improve our services and website experience

Third-Party Services

We use trusted third-party services to operate our business:

• Square: for secure payment processing. Square has its own privacy policy governing how they handle payment data.
• Resend: for sending transactional emails such as booking confirmations and contact form responses.

We only share the minimum personal information necessary for these services to function.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience. These may include essential cookies required for the website to function properly and analytics cookies to help us understand how visitors use our site. You can control cookie settings through your browser preferences.

Data Retention & Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal and accounting obligations. You may request the deletion of your personal information at any time by contacting us. We will respond to your request within 30 days.

Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection, use, or disclosure of your information
• File a complaint with the Office of the Privacy Commissioner of Canada

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

• Email: hello@islandsaltroom.com
• Phone: (902) 964-3003
• Address: 747 New Glasgow Road, Ebenezer, PE C1B 0S8, Canada